Product Warranty

✅ What's Covered

This warranty covers defects in materials and workmanship under normal use and conditions. Specifically, we cover:

• ✓ Translation Engine Malfunctions: Issues with the AI translation system, accuracy problems, or language processing errors
• ✓ Software Bugs and Glitches: Operating system crashes, freezing, unresponsive interfaces, or software corruption
• ✓ Audio System Failures: Speaker malfunctions, microphone issues, or sound quality problems not caused by physical damage
• ✓ Connectivity Problems: WiFi connection issues, Bluetooth pairing failures, or network connectivity problems
• ✓ Battery Performance Issues: Premature battery degradation, charging problems, or power management failures
• ✓ Display and Interface Issues: Screen malfunctions, touch response problems, or interface display errors
• ✓ Manufacturing Defects: Any internal component failures due to defective materials or workmanship

❌ What's Not Covered

This warranty does not cover physical damage or issues resulting from misuse, accidents, or normal wear and tear:

• ✗ Physical Damage: Cracked screens, broken cases, damaged buttons, or any external physical harm to the device
• ✗ Water and Liquid Damage: Any damage caused by exposure to water, liquids, or high humidity environments
• ✗ Drop and Impact Damage: Damage resulting from drops, falls, impacts, or other physical trauma
• ✗ Unauthorized Modifications: Damage from unauthorized repairs, modifications, or tampering with the device
• ✗ Cosmetic Wear: Normal wear and tear, scratches, scuffs, or discoloration from regular use
• ✗ Lost or Stolen Devices: Replacement of lost, stolen, or misplaced devices
• ✗ Misuse or Abuse: Damage from improper use, extreme temperatures, or use outside normal operating conditions

🔧 How to Claim Your Warranty

If you experience any covered issues with your AI translator, follow these simple steps:

• 1 Contact Support: Reach out to our support team with your order number and description of the issue
• 2 Diagnostic Assessment: Our technicians will help diagnose the problem and determine warranty coverage
• 3 Return Authorization: If covered, we'll provide a prepaid return label for your device
• 4 Repair or Replace: We'll repair your device or send a replacement within 14 business days

📋 Terms and Conditions

Warranty Period: This warranty is valid for 1 year from the original date of purchase.

Transferability: This warranty is non-transferable and applies only to the original customer.

Geographic Coverage: This warranty is valid worldwide, though return shipping costs may apply for international customers.

Limitation of Liability: Our liability is limited to repair or replacement of the device. We are not responsible for any incidental or consequential damages.